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    Privacy policy

    I. DEFINITIONS

    1.  Terms used in these Terms and Conditions shall have the following meanings:1. Kobex – Kobex Sp. z o.o. with its registered office in Kamień, ul. Duble 71, registered in the National Court Register under KRS number 0000935677, the Company’s records are kept in the District Court in Rzeszów, XII Commercial Division of the National Court Register, NIP 517-042-11-05, REGON 520570829, share capital: PLN 1,000,000
      2. Service – this website, built and maintained by Kobex Sp. z o.o. under the domain https://kobexstal.pl/
      3. Terms and Conditions – a set of provisions for the use of the Kobex Sp. z o.o. website. (published, for example, under the web domain: https://kobexstal.pl/polityka-prywatnosci/
      4. User – any person using the Service.

    II. GENERAL

    1. The purpose of these Terms and Conditions is to set out the terms and conditions for the provision of services through the Service hosted at https://kobexstal.pl/ for the benefit of Users.

    2 The User may, under the terms and conditions of these Terms and Conditions, read the content made available on the Service and use the Service in such a way that he/she may access it from a place and at a time individually chosen by him/her, regardless of the type and manner of operation of the device or application the User uses for this purpose.

    3 Giving consent to be bound by the terms and conditions of these Terms and Conditions is a prerequisite for using the Service. By using the Service, the User agrees to be bound by the provisions of these Terms and Conditions and to any changes made to it by Kobex Sp. z o.o.

    4 The User confirms that he/she is of legal age and has full legal capacity, including, in particular, the capacity for legal actions relating to the use of the Service.

    5 Kobex Sp. z o.o. is not responsible for any errors in the published information, but makes every effort to ensure that the information and images published on the Service are displayed correctly on the Service. Any display errors may be due to incorrect settings on the User’s computer or a failure to adapt the configuration of the device to the requirements of the software.

    6 To the maximum extent permitted by law, Kobex Sp. z o.o. limits its liability towards the User and is not and will not be liable for any damage or loss suffered by the User arising out of or in any way connected, directly or indirectly, with the use of the Website, a transaction related to the use of the Website or the disclosure of its data, subject to mandatory statutory rights.

    7 Kobex Sp. z o.o. shall strive to ensure that the servers on which the Service is hosted are free of computer viruses and other harmful software, but may not be held liable for any damage caused by computer viruses and harmful software introduced there by third parties despite compliance with data processing security rules.

    III. SERVICE CONTENT

    1. The content of the Service and its layout is protected under copyright law, industrial property rights (including in particular trademarks), databases and other sources of law relating to intellectual property and industrial property rights under national law and international treaties. It is forbidden to reproduce, modify, distribute or copy any of the contents of the Service or any related content or the layout used by the Service.

    2 All proprietary copyrights to the works in the Service belong to Kobex Sp. z o.o., which enjoys absolute protection under the law in this respect. The User declares that he/she is aware of the copyrights, brands and trademarks, patents and other related rights related to the provided content containing information owned by Kobex Sp. z o.o.

    3 The User declares that he/she is aware of the fact that the know-how, trademarks, logos and other marks or their specific compilations (“general trademarks”) displayed in the Service are protected by law (irrespective of their registration) and no content posted in the Service can be interpreted as granting a licence to the User by Kobex Sp. z o.o. to any extent.

    4 The User’s use of the Service and the materials distributed in the Service is only possible within the framework of permitted use as provided for by the provisions of the Act on Copyright and Related Rights and the Act on Protection of Databases.

    5 The technical data provided in the Service or in other information documents is for reference only and Kobex Sp. z o.o. does not guarantee its accuracy.

    6 All applications, programmes, layout and other content made available to the User while using the Service are the property of Kobex Sp. z o.o. or other entities affiliated with Kobex Sp. z o.o. and it is forbidden to use them (or any part of them) in any other way than using the version made available within the Service. Kobex Sp. z o.o. provides them ‘as is’ and is not responsible for the correctness of their operation.

    7 It is prohibited in any form or by any means (without limitation as to the duration of the prohibition) to:

    1. a) copy, rewrite, duplicate or otherwise reproduce any part of the content of the Service,
    2. b) use, transfer, copy or reproduce any part of the Service (or its source code) other than for the purpose of using the Service, understood as displaying it on one’s own computer screen (or other device) or printing it in order to read the content,
    3. c) distribute content on the Service,
    4. d) modify, alter, adapt, create derivative works from, delete or destroy the content of the Service,
    5. e) grant licences and sub-licences in respect of the rights described hereinabove.

    8 The information provided in the Service, including in particular information about Kobex Sp. z o.o. products and their installation methods, is for information and reference purposes only.

    9 The information provided in the Kobex Sp. z o.o. Service, including information published in Kobex Sp. z o.o. publications, advertising leaflets and other publications concerning the products offered by Kobex Sp. z o.o., the way they are installed, is for illustrative purposes only, as are the potential benefits of using the products published in the Service. These data are subject to change at any time. The information does not constitute an offer within the meaning of the Polish Civil Code, even if accompanied by a price, but only an invitation to contact Kobex Sp. z o.o. The prices of the Goods are specified in the price lists made available by Kobex Sp. z o.o., as well as in its head office and branches, and are valid for the period indicated in the given price list. In the case of orders involving special processing or cutting of the product, the product price is finally determined for the specific offer, and if this price differs from the price list, the buyer shall separately accept such a changed price.

    IV. LIMITATIONS OF KOBEX Sp. z o.o. LIABILITY

    1. Kobex Sp. z o.o. provides the Service and any connected applications ‘as is’ and does not guarantee the correctness of their operation, and the User uses the Service at his/her own risk and takes full responsibility for any potential damage (including losses or lost benefits) resulting from downloading information from the Service and relying on the information contained in the Service. Kobex Sp. z o.o. is liable only to the extent in which the provisions of common and mandatory law do not allow for the exclusion of its liability).

    2 Kobex Sp. z o.o. is not responsible for the consequences of using the content of the Service in an inappropriate manner. Kobex Sp. z o.o. is not liable for indirect, consequential damages, economic losses and lost profits related to the use of the content of the Service and its functioning.

    3 Kobex Sp. z o.o. and providers of telecommunications and network services for the Service operated by Kobex Sp. z o.o. shall not be liable for any damages arising out of the use or inability to use the Service, or for damages relating to the accuracy, completeness, quality or suitability of the Service and the information contained therein for a particular purpose, and the User, by using the Service to the maximum extent permitted by law, hereby waives any claim with respect to the foregoing, whether in contract, tort or otherwise, the Service is made available to all users in the ‘as is’ form.

    4 Kobex Sp. z o.o. makes no representations, warranties or undertakings that the Service, or the server on which it is available, is free from defects, including but not limited to viruses or other harmful components.

    V. COOKIES

    1. Kobex Sp. z o.o. uses cookies (‘Cookies’) in the Service, i.e. small text information stored on the User’s terminal device, i.e. computer, phone, tablet.

    2 Kobex Sp. z o.o. may collect data on a User’s visit such as IP address, browser type, operating system, etc.

    3 Cookies are only used for the purposes of providing Users with better operation of the Service, and in particular to:

    1. a) adapt the Service to the User’s needs and preferences,
    2. b) make the Service operate more efficiently by maintaining a User session, briefly remembering User settings and choices.
    3. c) keep statistics, research the popularity of individual functionalities and bookmarks.

    4 Web browsers allow cookies to be stored on the User’s device by default, so by using the Service, the User agrees to the use of cookies.

    5 When using the Kobex Sp. z o.o. Service, Users agree to the use of cookies. If Users disagree with Kobex Sp. z o.o.’s use of cookies, they have the option to block them in their browser settings.

    6 The User has the right, by changing the settings in his/her browser, to block the automatic storage of cookies by Kobex Sp. z o.o. and to configure the use of cookies by the Service according to his/her needs.

    7 For more information on cookies, the User can consult the Settings or Help menu in the web browser of his/her terminal device. If you would like to find out more about data protection at Kobex z o.o. go to https://kobexstal.pl/polityka-prywatnosci/

    VI. COMPLAINT PROCEDURE

    1. Each User has the right to lodge a complaint on matters relating to the operation of the Service.

    2 Complaints should be submitted by email to: biuro@kobexstal.pl or by land post to: Kobex Sp. z o.o., ul. Duble 71, 36-053 Kamień.

    3 The Service Provider will consider the complaint without delay, but no later than within 14 days of receipt.

    4 A reply to the complaint will be sent to the User at the address provided by the User in the complaint.

    5 The Service Provider reserves the right to extend the deadline specified in Section 3 above, by up to 10 days, in the event that the investigation of the complaint requires unusual, special measures and arrangements or encounters obstacles beyond the Service Provider’s control (equipment failures, internet network, etc.). The Service Provider further stipulates that the handling of the complaint may require additional explanations from the User, in which case the time taken by the User to provide such explanations will each time extend the period for the handling of the complaint.

    VII. FINAL PROVISIONS

    1. The service respects the privacy rights of its users. Each User of the Service is bound by the current privacy policy, the content of which is available at the following address

    2 Kobex Sp. z o.o. makes every effort to ensure that the information contained on the Service is factually correct; however, Kobex Sp. z o.o. does not guarantee that there are no inaccuracies or discrepancies regarding the products and their uses. For detailed product information, please refer to Kobex z o.o.

    3 All confidential information exchanged between the computer and the site https://kobexstal.pl/ is encrypted using SSL. Please be aware that if you access another Service from this page, the Service has no control over the other pages. In view of the foregoing, the Service cannot guarantee that the entity controlling this site will treat the privacy of Users in the same way as the Service does.

    4 Kobex Sp. z o.o. reserves the right to temporarily suspend the operation of the Service, in particular for maintenance, repair, introduction of solutions in the operation of the Service.

    5 Content posted on the Service may not be published in other places, in the media, without Kobex Sp. z o.o.’s prior consent.

    6 The Terms and Conditions and the use of the Service are subject to the laws of the Republic of Poland. The User hereby consents to the exclusive jurisdiction of the common courts of the Republic of Poland over all disputes arising out of, or relating to, the use of the Service. Use of the Service is unauthorised in any jurisdiction that does not comply with all provisions of these terms and conditions including, but not limited to, this paragraph.

    7 The Terms and Conditions shall come into force on 13 February 2023.

    Personal data protection

    Information note on personal data at Kobex z o.o.

     Pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and the repeal of Directive 95/46/EC (general regulation on data protection), we inform that:

    1. Data Controller

    The controller of the personal data is:  Kobex Sp. z o.o. with its registered office in Kamień, ul. Duble 71, registered in the National Court Register under KRS No. 0000935677, NIP 517-042-11-05, REGON 520570829, (“Administrator“).

    The Administrator can be contacted in writing by traditional mail to: Kobex Sp. z o.o., ul. Duble 71, 36-053 Kamień or to e-mail: biuro@kobexstal.pl

    2 Personal Data Processing

    (a) Job applicants – the purpose of processing personal data is to carry out the recruitment process. The processing of personal data of job applicants is based on their consent. The provision of personal data is voluntary; however, if personal data is not provided, it will not be possible to participate in the recruitment process. The data necessary for the recruitment process are: first name, surname, home address, educational data and previous experience. Data retention period: up to 6 months. If consent is given for data processing during further recruitment: (up to 24 months)

    1. b) Persons that contact Kobex Sp. z o.o. – The purpose of the processing of personal data is to communicate with those contacting Kobex Sp. z o.o. The legal basis for the processing of personal data is the Controller’s legitimate interest in enabling communication, possibly establishing a relationship with the contacting person, providing necessary information. The personal data processed are: name, surname, e-mail address, telephone number, mailing address and other information provided by the person contacting the Controller. The provision of personal data is voluntary; however, if personal data is not provided, the communication process may be hindered or impossible. Period of data retention in the case of requests for advice, information or subscription to the company newsletter: until the contact person requests that his/her data and the content of the request be erased from the database or for as long as is necessary for the Controller’s or a third party’s legitimate interests to be pursued. Period of data retention in the event of complaints: until the complaint process is resolved or until the end of the warranty period for the purchased/recommended product.
    2. c) Business partners and their representatives – the purpose of processing personal data is to conclude and/or perform a contract. The processing of personal data of business partners and persons indicated by them (including their employees and co-workers) takes place for the purpose of concluding or performing a contract or on the basis of the Controller ‘s legitimate interest, i.e. enabling communication with the business partner and performance of the contract with the business partner. The processed personal data include: name, surname, e-mail address, telephone number, place of work, position, business address, NIP, REGON, PESEL number, in some cases also the documents data ( identity card, passport). The provision of personal data when a contract is to be concluded with a natural person is necessary for the conclusion or execution of the contract, while in the case of persons who represent a legal person it is not necessary, but makes contact possible. Data retention period: the duration of the contract concluded with the contracting party and the period necessary to enable the parties to pursue their claims under such contract, but for no less than the period prescribed by law or for as long as is necessary to pursue the legitimate legal interest of the Controller or a third party.
    3. d) Guests of Kobex Sp. z o.o. – The purpose of the processing of personal data is to identify and have visitors on Kobex Sp. z o.o. premises, and to ensure the safety of persons and property. The processing of personal data of visitors to Kobex Sp. z o.o. takes place on the basis of the Controller’s legitimate interest, i.e. to have the persons appearing in Kobex Sp. z o.o., to ensure safety. The personal data processed are: picture (monitoring), name. Data retention period: image (monitoring) up to 3 months, and other data up to 2 years.
    4. e) Individuals participating in marketing projects such as promotions or shopping competitions – the purpose of the processing of personal data is to communicate with individuals participating in Kobex Sp. z o.o. marketing projects. The legal basis for the processing of personal data is the Controller’s legitimate interest in enabling communication, possibly establishing a relationship with the applicant, providing the necessary information or the applicant’s consent. The personal data processed are: name, surname, e-mail address, telephone number, mailing address and other information provided by the participant. The provision of personal data is voluntary; however, if personal data is not provided, the process may be hindered or impossible. Data retention period: until the end of the promotion or competition or as long as necessary to pursue the legitimate legal interest of the Administrator or a third party.

    3 Sharing of personal data.

    Data may be shared with entities and authorities authorised to process such data under the law. Data may also be shared with third parties in the form of relevant/required departments of Kobex, providers of technical and organisational services (e.g. IT service providers) and providers of legal and advisory services, whereby these entities process data on the basis of an agreement with the Controller and in accordance with the Controller’s instructions.

    4. Automated decision making

    Personal data will not be processed by automated decision-making, including profiling.

    5. Rights of the data subject:

    • request the Controller access to the personal data being processed,
    • request the Controller to rectify the personal data being processed,
    • request the Controller to delete the personal data being processed,
    • request that the Controller restricts personal data processing,
    • object to the processing of your personal data;
    • data portability,
    • withdraw consent to the processing of personal data, whereby the withdrawal of consent shall not affect the lawfulness of processing carried out on the basis of consent before its withdrawal,
    • lodge a complaint with the supervisory body( i.e. the President of the Personal Data Protection Office).

    6. Source of personal data

    If we have received personal data from entities other than the data subject, this means that we have received it from business partners, social media, the internet or other publicly available sources.